Returns & Exchanges
At Calily Bridal, we want you to feel confident in your choice for your special day. If your garment is not the perfect fit, we offer returns or exchanges on unworn, unaltered items within 14 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is free from any makeup or marks.
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
Inspection and Refund
Once our quality control team inspects the item, your refund or exchange will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing